You can call U.S. Citizenship and Immigration Services (USCIS) toll-free for automated information and live assistance concerning immigration services and benefits within the U.S., including Puerto Rico, Guam, and the U.S. Virgin Islands. Our number is: 1 (800) 375-5283 Our TTY number is: 1 (800) 767-1833 Hours of Operation
Customers can access automated information through a menu of automated options 24 hours a day, 7 days a week. During regular business hours, customers who need more information or assistance can be transferred to a customer service representative.
Live assistance is available Monday through Friday as follows:
Customers calling from Alaska: 8:00 AM to 5:00 PM local time; Customers calling from Hawaii: 8:00 AM to 4:00 PM local time; Customers calling from Puerto Rico and the U.S. Virgin Islands: 9:00 AM to 6:00 PM local time; Customers calling from anywhere else in the United States: 8:00 AM to 6:00 PM local time.
Или просто зайди на http://uscis.gov/graphics/index.htm и узнай всю информацию. Я еще могу поверить, что тебе на холде долго ждать приходится, но что телефоны отключены - это вряд ли. |